At Manila Office Furniture Den, customer satisfaction is our priority. We offer a simple and transparent return policy to ensure a smooth buying experience.
7-Day Return Policy
You may request a return within 7 days of delivery if the product has a manufacturing defect, damage, or any quality issue.
Return Conditions
To be eligible for a return:
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The product must be unused and in original condition
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Original packaging must be intact
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Proof of purchase (invoice or receipt) is required
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The issue must be reported within 7 days of delivery
Non-Returnable Items
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Customized or made-to-order furniture
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Items damaged due to misuse, improper handling, or installation
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Products returned after 7 days
Return Process
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Contact our support team within 7 days of delivery
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Share order details and clear photos of the issue
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Our team will review and confirm the return request
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Approved returns will be collected or returned as instructed
Refunds
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Once the returned item is inspected, we will notify you
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Approved refunds will be processed within 7–10 business days
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Refunds are issued via the original payment method
Contact Us
For return requests or questions, please contact us through our website or call our support team.
