At Manila Office Furniture Den, customer satisfaction is our priority. We offer a simple and transparent return policy to ensure a smooth buying experience.

7-Day Return Policy

You may request a return within 7 days of delivery if the product has a manufacturing defect, damage, or any quality issue.

Return Conditions

To be eligible for a return:

  • The product must be unused and in original condition

  • Original packaging must be intact

  • Proof of purchase (invoice or receipt) is required

  • The issue must be reported within 7 days of delivery

Non-Returnable Items

  • Customized or made-to-order furniture

  • Items damaged due to misuse, improper handling, or installation

  • Products returned after 7 days

Return Process

  1. Contact our support team within 7 days of delivery

  2. Share order details and clear photos of the issue

  3. Our team will review and confirm the return request

  4. Approved returns will be collected or returned as instructed

Refunds

  • Once the returned item is inspected, we will notify you

  • Approved refunds will be processed within 7–10 business days

  • Refunds are issued via the original payment method

Contact Us

For return requests or questions, please contact us through our website or call our support team.